Terms of Service

SUSTAINERGY Innovation Nigeria Limited

Effective Date: 06/01/2025

Last Updated: 06/01/2025

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your use of the website, services, and products provided by SUSTAINERGY Innovation Nigeria Limited ("Company," "we," "our," or "us"), a company incorporated under the laws of the Federal Republic of Nigeria.

By accessing our website, engaging our services, or entering into any agreement with us, you ("User," "Client," or "you") agree to be bound by these Terms and all applicable Nigerian laws and regulations.

2. Company Information

SUSTAINERGY Innovation Nigeria Limited

Registered Address: BLK 194, Flat 3, Amuwo Odofin Low Cost Housing Estate, Mile 2, Lagos

Email: info@sustainergy.com

Phone: 09053552827

3. Services Provided

SUSTAINERGY Innovation Nigeria Limited specializes in:

  • Wind Energy Solutions
  • Eco-friendly Cooking Energy Solutions
  • Energy Storage Solutions
  • Solar Panel Installation and Maintenance
  • Green Energy Project Development
  • Sustainable Transport & EV Charging Solutions
  • Energy Maintenance Software
  • Community Solar Programs
  • Energy Efficiency Consulting

4. Eligibility and User Requirements

4.1 General Eligibility

To use our services, you must:

  • Be at least 18 years of age or represent a legally constituted entity
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete information
  • Comply with all applicable Nigerian laws and regulations

4.2 Business Clients

Corporate clients must:

  • Be duly registered and in good standing under Nigerian law
  • Have appropriate authorization to enter into service agreements
  • Maintain valid business licenses and permits as required
  • Comply with applicable industry regulations and standards

5. Website Terms of Use

5.1 Permitted Use

You may use our website to:

  • Access information about our services and products
  • Request quotes and consultations
  • Submit inquiries and support requests
  • Download publicly available resources and documentation

5.2 Prohibited Activities

You must not:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website's functionality or security
  • Upload or transmit malicious code or harmful content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Engage in fraudulent or deceptive practices

6. Service Agreements and Contracts

6.1 Project Agreements

Specific projects will be governed by separate written agreements that include:

  • Detailed scope of work and specifications
  • Timeline and milestone requirements
  • Payment terms and conditions
  • Warranty and maintenance provisions
  • Risk allocation and liability limitations

6.2 Contract Formation

Service contracts are formed when:

  • We provide a written proposal or quotation
  • You accept the proposal in writing or by conduct
  • Both parties execute the relevant service agreement
  • Any required deposits or payments are made

6.3 Governing Law

All service agreements are governed by Nigerian law and subject to the jurisdiction of Nigerian courts.

7. Pricing, Payments, and Billing

7.1 Pricing Structure

  • All prices are quoted in Nigerian Naira unless otherwise specified
  • Prices exclude applicable taxes, duties, and regulatory fees
  • Pricing may vary based on project specifications and market conditions
  • We reserve the right to adjust pricing for changes in project scope

7.2 Payment Terms

  • Payment schedules will be specified in individual service agreements
  • Typical payment structure: deposit upon contract signing, progress payments, and final payment upon completion
  • Accepted payment methods include bank transfers, certified checks, and electronic payments
  • Late payments may incur interest charges as permitted by Nigerian law

7.3 Taxes and Regulatory Fees

  • All applicable taxes (VAT, withholding tax, etc.) are the responsibility of the client
  • Regulatory fees and permit costs may apply to specific projects
  • Import duties on equipment may be applicable and will be clearly disclosed

8. Warranties and Representations

8.1 Service Warranties

We warrant that:

  • Services will be performed with professional skill and care
  • All work will comply with applicable industry standards
  • Equipment supplied will meet specified technical requirements
  • Installation work will conform to relevant Nigerian building codes and standards

8.2 Equipment Warranties

  • Equipment warranties are provided by manufacturers
  • We will facilitate warranty claims and provide technical support
  • Specific warranty terms will be detailed in service agreements
  • Extended warranty options may be available for additional cost

8.3 Limitation of Warranties

OUR WARRANTIES ARE LIMITED TO THOSE EXPRESSLY STATED. WE DISCLAIM ALL IMPLIED WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY NIGERIAN LAW.

9. Liability and Risk Allocation

9.1 Limitation of Liability

Our total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific project giving rise to the claim.

9.2 Excluded Damages

We shall not be liable for:

  • Indirect, consequential, or punitive damages
  • Lost profits or business interruption
  • Damages arising from third-party actions
  • Force majeure events beyond our reasonable control

9.3 Client Responsibilities

Clients are responsible for:

  • Providing accurate site information and requirements
  • Obtaining necessary permits and approvals
  • Ensuring safe site access and working conditions
  • Maintaining installed systems according to our recommendations

10. Termination

10.1 Termination by Client

Clients may terminate services by:

  • Providing 30 days written notice
  • Paying for all work completed to the termination date
  • Compensating for non-recoverable costs incurred

10.2 Termination by Company

We may terminate services for:

  • Material breach of contract terms
  • Non-payment of fees or charges
  • Violation of safety requirements
  • Impossibility of performance due to external factors

10.3 Effect of Termination

Upon termination:

  • All outstanding payments become immediately due
  • Each party retains its respective intellectual property rights
  • Confidentiality obligations survive termination
  • Warranty and liability provisions remain in effect

11. Dispute Resolution

11.1 Negotiation

Parties agree to first attempt resolution through good faith negotiation.

11.2 Mediation

If negotiation fails, disputes will be submitted to mediation through recognized Nigerian mediation services.

11.3 Arbitration

Unresolved disputes may be submitted to arbitration under the Arbitration and Mediation Act of Nigeria.

11.4 Jurisdiction

Nigerian courts shall have exclusive jurisdiction over any legal proceedings.

12. Contact Information

For questions about these Terms of Service:

SUSTAINERGY Innovation Nigeria Limited

Address: BLK 194, Flat 3, Amuwo Odofin Low Cost Housing Estate, Mile 2, Lagos

Email: info@sustainergy.com

Phone: 09053552827

Website: www.sustainergy.ng

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.